Question: Who Can I Complain To About Vodafone?

Who is the regulator for Vodafone?

ComRegComReg is the statutory body responsible for the regulation of the electronic communications sector (telecommunications, radio communications and broadcasting transmission) and the postal sector in Ireland..

Is 191 free from a Vodafone mobile?

Vodafone does have a freephone number – 191 – that is advertised on its website and on bills. But it is only free if you call from a Vodafone mobile. If calling from a landline or mobile, check whether the number you are calling falls within your call allowance, otherwise there may still be charges.

Why is Vodafone not working?

Vodafone’s network failure is suspected to be because of BBMP’s drive to remove Optical Fibre Cables in the city. ‘#Vodafonedown’ is trending on Twitter today. The telco’s network is reportedly down in Bangalore and other areas. Vodafone users have reported problems in sending and receiving calls, messages, data.

How do I register a complaint with Vodafone?

In case you have any query related to Vodafone service you can call Vodafone customer care and register your complaint at 9811098110.

How can I talk directly to Vodafone customer care?

Email us at cloud.support@vodafoneidea.com or call us at 55666 (toll-free), or +91 9920055666, Mon-Sat 9 AM – 6 PM IST, to reach a dedicated support team who will guide you through every stage of your journey, ensuring smoothness and efficiency.

How do I contact Vodacom customer care?

Call usCustomer care. Dial 135 from your Vodacom handset. … Vodacom Repair call centre. Call us on 082 1944.Vodacom Fibre. Call us on 082 1904.Data Support. Call us on 082 135.Cancellations. Call us on 082 1958.Sales and upgrades. Call us on 082 17844.Vodacom Business. Call us on 082 1960.Vodacom Corporate. Call us on 082 1940.

Why is Vodafone network not working?

Check that your device’s network mode is set to automatic. If you have a 4G device in a 4G coverage area but you are only able to connect to 3G or 2G, make sure that 4G is switched on. Try your SIM card in another phone. … Try inserting a Vodafone SIM card into your phone.

Can I Boost My Vodafone signal at home?

As long as you can receive 1-2 bars of Vodafone signal outside your house, then a mobile signal booster solution will work for you. A signal booster takes the small amount of Vodafone signal outside your house, amplifies it, and then redistributes it about inside you house.

Where can I complain about Vodafone?

Vodafone Australia complaints number & email. If you wish to complain to Vodafone, call the complaints line on 1555 or 1300 650 410. There are full contact details and information about the complaint procedures on the Vodafone website.

How do I escalate a complaint to Vodafone?

You can call us seven days a week on 0333 3040 441 (standard call charges apply). When you call us we will: Do everything we can to resolve your complaint on the call, including escalating your complaint for investigation by a manager where needed.

How do I complain about a phone company?

You can make a complaint:online – complete our online form (complaints are usually processed the same day)by phone – call us on 1800 062 058.by post – write a letter or print and fill out the consumer complaint form and send it to: PO Box 276 Collins Street West VIC 8007.More items…

How can I improve my Vodafone network?

How to increase net speed in Vodafone by changing the APN settings on your android phoneOpen mobile Settings app.Click on ‘Network & Internet’ and find ‘Mobile network’ menu.Now go to ‘APN’ (Access Point Names) menu.Click on create new APN.Below is the Airtel network APN setting.Name: Vodafone 2.APN: portalnmms.More items…•

Who is the ombudsman for mobile phone companies?

There are two ombudsman services that deal with mobile phone complaints – Cisas and Ombudsman Services: Communications.

What exactly does an ombudsman do?

Ombudsmen are independent, impartial and provide a free service. They investigate complaints that haven’t been solved by the organisation complained against. Ombudsmen investigate complaints when something has been handled badly or unfairly, making someone suffer as a result. This is sometimes called maladministration.

How do I write a complaint letter to a mobile phone company?

– say what action you would like to company to take. Dear Sir/ Madam, I am writing to inform you about the faulty mobile phone that I have purchased in your store. I am Christine B., I am a regular customer of your company.

How do I call Vodafone customer services from my mobile?

If you have a customer service question, you can find advice and support by visiting your local Vodafone website. In the United Kingdom, you can dial 191 from your Vodafone mobile phone or 0333 3040 191 from any other phone.

Where is the headquarters of Vodafone?

Berkshire, United KingdomVodafone Group Plc/Headquarters

How do I end my contract with Vodafone?

You can request a standard cancellation by calling Vodafone customer services on 191. This is available from Monday-Friday 8am-9pm, Saturday 8am-9pm, Sunday 8am-9pm. If you’re cancelling your contract within the first 14 days, you may still be within Vodafone’s cooling off period.

Who do I complain to about my cell phone provider?

if you are unable to reach an agreement with your telephone company, call the CRTC at 1-877-249-CRTC (2782). Commission staff will deal with the issue, or direct you to the CCTS, which can address your issue.